Jessica

Bringing structure, accuracy and organisation to busy businesses

Jessica is a highly organised and proactive business support specialist with a particular passion for finance administration, business support, and process improvement. With more than a decade of experience across administration, accounts, customer service, and business support roles, she thrives on bringing order to busy businesses and helping things run more smoothly behind the scenes.

Known for her attention to detail, practical mindset, and calm approach to problem-solving, Jessica enjoys working with business owners who need someone reliable to take ownership of important administrative tasks. Whether she's maintaining accurate records, supporting finance administration processes, organising systems, or keeping communication flowing, she takes pride in delivering high-quality work that clients can trust.

Her natural ability to spot inefficiencies and improve workflows makes her particularly valuable to growing businesses looking for dependable administrative support and operational organisation.

Key Areas of Support

• Finance administration support
• Invoice administration and payment chasing
• Supplier invoice processing
• Financial documentation and record management
• Data entry and database maintenance
• Information management and document review
• Inbox management
• Customer and client enquiry handling
• CRM and system updates
• Chasing approvals and outstanding actions
• File and document organisation
• Onboarding administration and checklist management
• HR administration support
• General business administration
• Event administration support
• Wedmin support

Real-World Experience

Jessica's career has spanned finance, administration, customer service, insurance, charity sector support, and executive assistance, giving her a well-rounded understanding of how businesses operate day to day. She has spent many years working within finance and administrative environments, supporting invoicing processes, supplier administration, credit control activities, financial documentation, record management, and wider business operations.

Alongside her finance administration experience, Jessica has successfully led process improvement initiatives, including helping a manufacturing business transition from paper-based systems to digital processes and implementing improved document management structures to increase efficiency and consistency.

Her background also includes executive support, event administration, customer service, and stakeholder communication, allowing her to confidently support a wide variety of operational tasks. Alongside coordinating charity events, networking meetings, and senior-level administrative support, she has experience handling detailed information management projects that require accuracy, discretion, and careful attention to process. More recently, Jessica has been supporting a large-scale Data Subject Access Request (DSAR) project as part of the wider My Freelance Admin collective, independently reviewing records, identifying sensitive information, and assisting with document preparation and redaction. The project requires a high level of confidentiality, consistency, and attention to detail, while working collaboratively within a coordinated project team.

Jessica is currently studying towards her AAT Level 3 qualification as she develops her own bookkeeping business, Five Bookkeeping. Whilst My Freelance Admin does not provide bookkeeping services, we are excited to explore opportunities to collaborate with Jessica's bookkeeping business in the future, helping connect clients with trusted specialist support where appropriate.

What Jessica's Known For

Clients and colleagues describe Jessica as:

• Organised
• Reliable
• Proactive
• Detail-oriented

These qualities allow her to take ownership of tasks, maintain accuracy, and keep important processes moving without constant oversight. Her combination of finance administration expertise, business support experience, and practical problem-solving makes her a versatile support partner for busy business owners.

Ideal Clients

Jessica is a strong fit for:

• Small business owners needing finance administration support
• Businesses looking to improve systems and organisation
• Companies needing financial documentation and record management support
• Business owners who need reliable day-to-day administrative assistance
• Organisations looking for process improvement and operational support
• Businesses requiring event administration or wedmin support

Ready to work with Jessica?

If you're looking for reliable, organised support from someone who genuinely enjoys bringing structure to busy businesses, Jessica could be a great fit. From finance administration and operational organisation through to general business support, she helps business owners stay on top of the details so they can focus on growing their business. Get in touch to find out more.

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