Support Packages Built Around Your Business
Not every business needs the same kind of support - and not everything fits neatly into “hours per week”. Alongside our regular and ad hoc admin support, we offer a range of clearly scoped packages designed to give you clarity, momentum, and practical progress - whether you’re putting foundations in place, reviewing systems, or delivering focused campaigns.
Each package is designed around real business needs, delivered by experienced specialists from our UK-based collective.
Join Dozens of Businesses That Have Said “So Long” to time sucking routine tasks
"I have been using My Freelance Admin for a while now. I found the process really easy to get started with. They understood my needs recommended suitable PA's quickly and now I have the support I need on a regular monthly basis which has made a difference to my revenue and brand profile. Would highly recommend!"
"I had some brain storming sessions with Rachael and found them incredibly helpful. She helped me to create an onboarding process for new clients and a system that finally has my inbox under control! Rachael's super power is seeing into the heart of a system with great skill and creativity. I highly recommend working with her!"
"Fantastic service! I will definitely be using again :) We hired My Freelance Admin to create a new marketing video. They were fabulously easy to work with and creating an outstanding product - I couldn't be more happy with the outcome. Very affordable and their level of care and diligence comes across very strongly, which is so important when trusting someone to take care of your business. Thank you!"
"After two bad experiences with VAs, I’d almost given up. A peer persuaded me to try MyFreelanceAdmin, and I’m so glad I did. Their model means you can work with a dedicated VA or have tasks assigned to the person with the exact skills needed; either way, things get done efficiently and without stress. I finally have less admin pressure and more time to focus on what matters."
"I’m having such an incredible experience working with Rachael and her team! It has felt like such a relief to hand over my calendar and email management and let them take care of everything. They team are extremely efficient and I honestly feel like they put even more care and attention into it than I would, and that means so much. Thank you My freelance admin - I know this is the start of a long running relationship."
"Rachael matched me up with a fantastic VA who has become instrumental in helping to keep me on track and getting through all the things on my to-do list that just wouldn't get done otherwise. Highly recommend if you're a solopreneur or small business owner looking for that all-important support to help you with admin, marketing, planning or just organising your brain!"
"I used the adhoc business admin support and was very impressed with the service. It was incredibly efficient, my website looked great with the new additions and I was impressed with the quality of the work. It was easy to book and amend my slot as needed and all staff were very friendly and helpful. Would 100% use again."
"The work I require was for the admin of my website, so filling in the repetitive stuff like pricing and copy. The service was fast paced, meaning the comeback from My Freelance Admin was super efficient."
"These guys are amazing, nothing is ever too much bother and they are incredibly kind, efficient, professional and the decision is easy really, if you need help, use them!! I've recommended them to many and will continue to do so!"
“Great communication , fast friendly and efficient work.”
“Rachael came into Wellbetter and made vast improvements to all our administration processes. Her attention to detail and efforts are second to none. Myself and the team all agree she is a breath of fresh air and a wonderful person to deal with. I would highly recommend Rachael for any admin or operation/support roles.”
“I couldn’t recommend this more as a small business – feels like having your own team, but with less responsibility and more flexibility. Thanks so much MFA.”
“Could not recommend My Freelance Admin more highly. Fits in perfectly around my busy schedule and will be using again in the future.”
“I honestly cannot thank you enough for the OBM work you have done to get our processes in place. I couldn’t have done it without you. I genuinely would have crumbled into a mess. Thank you so much for helping us get some order into everything, now we just have to run with it.”
Every Hour Spent Firefighting Is An Hour Lost
Strong Foundations
Make Everything Easier
When the foundations of your business are solid, everything else works better. Clear processes, defined responsibilities, and the right support in place mean less firefighting, smoother handovers, and a more reliable experience for everyone involved - customers included.
Our packages focus on strengthening those foundations so your business can grow without feeling fragile.
Making Space For Better Decisions
Running a business is easier when you’re not constantly reacting.When systems are clear and the right support is in place, you get space to think - not just tick things off. Decisions feel more considered, priorities are clearer, and you’re able to focus on what actually matters, rather than what’s shouting the loudest.
Our packages are designed to create that space, giving your business structure without rigidity and support without overwhelm.
The Right Support Changes How Your Business Feels To Run
When systems are clear, processes are documented, and support is reliable, everything gets lighter - decisions come faster, teams work better, and you get out of firefighting mode. Our packages are designed to support real-life business owners, with clear scope, structure, and flexibility built in.
Choose The Kind Of Support You Need Right Now
CRM & Systems Support
If your CRM or internal systems feel messy, overcomplicated, or underused, these phased packages bring clarity before costly mistakes are made.
Marketing & Digital Presence Packages
Designed for businesses who want to improve visibility and consistency without guessing what to do next.
Sales Campaign Packages
Consistent sales activity works best when it’s structured. Our sales campaign packages combine strategy, setup, and delivery to support lead generation and pipeline management over a defined campaign period.
Finance, Training & Specialist Support
Some areas of your business need specialist support. These packages give you access to experienced finance, training, and operational specialists - without the commitment of hiring in-house.
Setting Up For Success
Our foundational package for businesses that want clarity around how their admin actually works - and how it should work.Led by an Online Business Manager, this in-depth package maps your customer journey, identifies gaps, and creates clear, documented processes your team can follow with confidence.Ideal if you’re growing, building a team, or know the basics aren’t quite in place yet.
All It Takes Is A Helping Hand To Transform Your Business
Wondering what working with My Freelance Admin could look like? Check out how we’ve helped others take their businesses to the next level.
Streamlined Systems Across Multiple Teams
A growing landscaping business with a team of 30 knew they needed a better system - but their existing CRM was clunky, inflexible, and barely used. With multiple departments working differently, nothing quite fit.
We worked closely with the business to map their full customer journey and understand how each team actually operated. Led by Clare, who is Monday.com-certified, we built a fully custom CRM from scratch, designed around real workflows rather than forcing teams to adapt to rigid software.
The result is a system people actually use. Teams have clear visibility across departments, dashboards are visual and customisable, and the CRM can evolve as the business grows. Because the team was involved in the design process, adoption was high - and the system continues to develop alongside them.
Turning a Strong Offer Into Consistent Sales
The owner of an online wedding supplier directory wanted to grow annual paid listings. The platform ranked well for SEO and the offer was strong - but selling listings still required consistent outreach and follow-up.
We ran a structured sales campaign focused on cold outreach to wedding businesses. Our role was to handle the conversations, follow-ups, and relationship management, allowing the client to focus on running and growing the platform.
The campaign converted well, largely because the offer was solid - our job was to make sure the sales activity actually happened. The result was a repeatable, reliable sales process that continues to support ongoing growth.
Strengthening Visibility With Clear, Actionable Reviews
A growing construction business with a team of 10 was feeling stretched. Enquiries, decisions, and processes were sitting with the founder, creating bottlenecks and making growth feel messy.
We mapped the full customer journey from enquiry through to completion, documenting existing processes and identifying where things were unclear or slowing the business down. In some areas this meant clarifying what already worked; in others, introducing simple systems and templates to improve visibility and consistency.
With clearer processes, better project tracking, and improved financial oversight, the business gained confidence to scale - without everything relying on one person to hold it all together.
Creating Clarity Across Key Online Channels
A service-based business knew their online presence needed work but felt unsure where to focus. Their Google Business Profile and LinkedIn presence were both live, but neither was being used strategically or consistently.
We started by reviewing what was already in place, looking at accuracy, visibility, engagement, and how each platform supported the wider business. This helped identify gaps, missed opportunities, and areas where effort wasn’t delivering results.
From there, we put together a clear, practical approach for both channels - outlining how they should be positioned, what activity would make the biggest difference, and what could be deprioritised. We then supported the implementation, refining profiles, improving consistency, and putting the right actions in place.
By tackling their digital presence in a structured, joined-up way, the client gained clarity, confidence, and a more effective online presence - without feeling overwhelmed or pulled in too many directions.
Packages Designed For Clarity, Not Complexity
say goodbye to routine admin, marketing & sales tasks with a Sussex-based remote assistant
