AI & Systems Support for Small Businesses

AI and business systems concept showing gears and automation, representing workflow improvement and process efficiency for small businesses

If you’ve already read about Leena, you’ll have a sense of how she works.

Structured, practical, and focused on improving how businesses actually run.

Many small businesses are now exploring how AI can support their day-to-day operations - from reducing admin to improving workflows. The challenge is knowing where it fits within your business and what will actually make a difference.

The packages below are designed to give you practical, structured support - whether you’re just starting to explore AI or looking to improve your systems and business processes.

If you’re not sure where to start, we recommend beginning with the AI Strategy Call, and taking it from there.

AI for Your Business - Strategy Call (£95 + VAT)

A simple, practical starting point.

This is a 1-hour session focused on how your business currently operates and where AI or better systems could support you.

You’ll leave with:

  • clarity on where AI could realistically help
  • ideas you can implement straight away
  • a better understanding of what’s worth exploring further

Read more about it here.

Operational Workflow Diagnostic (Improve Business Processes)

£795 - £895 + VAT

If there’s a specific process in your business that feels slow, manual or unclear, this is the next step.

Leena reviews one area of your business in detail and designs a clearer, more efficient way for it to run.

This includes:

  • identifying gaps or inefficiencies
  • simplifying and structuring the process
  • highlighting opportunities for automation
  • providing a clear recommended workflow

This is a defined piece of work focused on improving one key area of your business processes.

ChatGPT Setup & Prompt Frameworks

£495 - £595 + VAT

For businesses already using ChatGPT, but not getting consistent or useful outputs.

Leena helps you set things up properly so ChatGPT reflects your business, your tone, and how you work.

This includes:

  • configuring settings and instructions
  • creating reusable prompts
  • aligning outputs with your business needs

The goal is to make ChatGPT something you can rely on day to day.

Documentation & SOP Support

If your processes currently live in your head (or across emails and messages), this is about getting them documented properly.

Leena works with you to:

  • capture how your processes actually work
  • create clear, structured SOPs
  • make them usable for your team or future support

This can be scoped as a defined piece of work depending on how many processes you want to document.

Knowledge Base & SOP Systems

For businesses that need something more structured, this focuses on building a central knowledge base.

This means your processes and key information are:

  • organised
  • easy to access
  • consistent across your team

This is typically delivered using an Audit → Design → Optimise approach, with scope and pricing agreed following the initial audit.

Not Sure Where to Start?

Most clients don’t come with a clear brief.

They just know something in the business feels more complicated, manual or time-consuming than it should be.

That’s exactly what the Strategy Call is designed for.

From there, we can recommend the most appropriate next step.

Learn More About Leena

If you’d like to understand more about Leena’s background and how she works, you can read her full profile here.

Get in touch if you would like to enquire further about any of the above packages.

My Freelance Admin, Sussex Based VA Team
Rachael Bosanquet
Founder, My Freelance Admin

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