Adua

Adua - Social Media, Phone Outreach & Administrative Support

Friendly, proactive, and full of initiative - helping small businesses stay visible, organised, and confidently connected with their audience

Adua is a supportive, detail-focused Virtual Assistant with a natural flair for social media, research, and organisation. Her calm energy, proactive approach, and warm communication style make her a trusted support for small businesses who want to grow their online presence without losing their personal touch.

Alongside her digital skills, Adua is highly confident on the phone. She’s naturally chatty, relationship-focused, and enjoys real conversations, which makes her approach to phone outreach and telesales feel genuine rather than scripted.

Adua thrives in supportive roles and brings both enthusiasm and reliability to every task. She particularly enjoys work that involves creativity, collaboration, and direct communication with people, and has proven herself adaptable across a wide range of industries, from education and healthcare to engineering and events.

Key Areas of Support

• Social media scheduling and community engagement
• Research and data collection
• Spreadsheet management and tracking
• Website and event updates
• Email and communication support
• Phone outreach and follow-up calls
• Relationship-led telesales and customer contact
• Content coordination and reporting
• Business support and task organisation

Real-World Experience

Through My Freelance Admin, Adua has worked with:

• An online events directory, keeping their website up to date by researching and adding local events, carrying out regular phone outreach to local businesses to introduce the platform, discuss advertising opportunities, secure paid listings, and build ongoing relationships, alongside managing social media scheduling to build engagement.
• A client onboarding project, using client-provided scripts to guide customers through their setup process over video calls.
• A range of research and admin projects, supporting clients with data gathering, content organisation, and task coordination.

Much of Adua’s work with the online directory involved confident, consistent phone-based communication. She enjoys talking to people, asking the right questions, and building rapport, making her particularly well-suited to sales campaigns that rely on trust and relationship-building rather than hard selling.

She’s also managed a community Facebook group for over four years, building her confidence in digital engagement and reinforcing her natural ability to connect with people one-to-one and at scale.

Adua actively invests in her professional development and has completed sales training to further strengthen her effectiveness in relationship-led phone outreach and advertising conversations.

What She’s Known For

Clients and colleagues describe Adua as bubbly, supportive, and proactive. She’s the person who brings a smile to the inbox - or to the other end of the phone - while keeping every spreadsheet, post, and task exactly where it needs to be.

She thrives in collaborative environments where her blend of organisation, people skills, and attention to detail helps keep everything running smoothly.

Ready to work with Adua?

If you’re ready to grow your online presence or run a phone-based outreach or sales campaign, Adua can help with social media scheduling, research, customer contact, and day-to-day admin. Her supportive, proactive, and people-first approach makes her a great fit for small businesses who want to stay visible, build strong relationships, and stay on top of their workload. Get in touch to find out more.

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